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Terms and Conditions

Last updated: 26-09-2025

By booking a service with Alberta Dust Busters (“we,” “our,” “us”), you (“the client,” “you,” “your”) agree to the following terms and conditions.

1. Services

  • Alberta Dust Busters provides residential and commercial cleaning services in Calgary and surrounding areas.

  • Services will be carried out as agreed upon in the booking confirmation.

  • Clients are responsible for providing accurate property details and access information.

2. Booking & Payment

  • All bookings must be made in advance through our website, phone, or email.

  • Payment is due on or before the day of service unless otherwise arranged in writing.

  • We accept e-transfer, credit/debit, etc.

  • Late payments may incur an additional fee.

3. Cancellations & Rescheduling

  • Cancellations or reschedules must be made at least 24 hours in advance.

  • Bookings canceled with less than 24 hours’ notice may be subject to a 50% cancellation fee.

  • If our team arrives and cannot access the property, the full service fee will apply.

4. Liability & Insurance

  • Alberta Dust Busters is fully insured and will take reasonable care in providing services.

  • We are not liable for:

    • Pre-existing damage, wear and tear, or items improperly secured.

    • Damage caused by faulty equipment, poor installation, or structural issues.

  • Clients must inform us of any delicate or high-value items that require special handling.

5. Health & Safety

  • For the safety of our staff, we reserve the right to refuse service if working conditions are unsafe or hazardous.

  • We do not handle: mold remediation, pest infestations, biohazards, or tasks requiring specialized training (e.g., climbing beyond standard ladders).

6. Satisfaction Guarantee

  • If you are unsatisfied with your cleaning, you must notify us within 24 hours of service.

  • We will arrange a re-clean of the specific area at no additional cost.

  • Refunds are not provided once services have been rendered, except at our sole discretion.

7. Privacy & Data

  • Personal information collected during booking is used solely for scheduling and communication purposes.

  • We do not share client details with third parties without consent.

8. Amendments

  • Alberta Dust Busters reserves the right to update these Terms & Conditions at any time. Updates will be posted on our website.

By booking with Alberta Dust Busters, you confirm that you have read, understood, and agreed to these Terms & Conditions.

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